Terms 2016-03-07T10:14:13+10:00

Definitions

1.1       “INOV Audio Visual” means Lehane Innovations Pty Ltd, its successors and assigns or any person acting on behalf of and with the authority of Lehane Innovations PTY LTD.

1.2       “Customer” means the person/s or entity buying the Goods (and/or hiring Equipment, and/or having equipment serviced) as specified in any formal documentation, and if there is more than one Customer is a reference to each Customer jointly and severally.

1.3       “Goods” means all Goods or Services supplied by INOV Audio Visual to the Customer at the Customer’s request at given time periods (where the context so permits the terms ‘Goods’ or ‘Services’ shall be interchangeable for the other).

1.4       “Equipment” means all Equipment including any accessories supplied on hire by INOV Audio Visual to the Customer (and where the context so permits shall include any supply of Services). The Equipment shall be as described on the work authorisation form provided by INOV Audio Visual to the Customer.

1.5       “Price” means the Price payable for the Goods/Equipment hire as agreed between INOV Audio Visual and the Customer in accordance with clause 4 below.

Acceptance

2.1       These terms and conditions may only be amended with INOV Audio Visual’s consent in writing and shall prevail to the extent of any inconsistency with any other document or agreement between the Customer and INOV Audio Visual.

2.2      The Customer is taken to have exclusively accepted and is immediately bound, jointly and severally, by these terms and conditions if the Customer places an order for or accepts delivery of the Goods/Equipment.

Change in Control

3.1       The Customer shall give INOV Audio Visual no less than fourteen (14) days prior written notice of any proposed change of ownership of the Customer and/or any other change in the Customer’s details (including but not limited to, changes in the Customer’s name, address, contact phone or fax number/s, or business practice). The Customer shall be liable for any loss incurred by INOV Audio Visual as a result of the Customer’s failure to comply with this clause.

Price and Payment

4.1       At INOV Audio Visual’s sole discretion the Price shall be either:

(a)  as displayed on any invoice provided by INOV Audio Visual to the Customer; or

(b)  INOV Audio Visual’s quoted price (subject to clause 4.2) which will be valid for the period stated in the quotation or otherwise for a period of thirty (30) days.

4.2      INOV Audio Visual reserves the right to change the Price if a variation to INOV Audio Visual’s quotation is requested. Any variation from the specifications (including, but not limited to, any variation as a result of delays in shipping from INOV Audio Visual’s suppliers or as a result of increases to INOV Audio Visual in the cost of materials and labour) will be charged for on the basis of INOV Audio Visual’s quotation and will be shown as variations on the invoice.  Payment for all variations must be made in full at their time of completion.

4.3       At INOV Audio Visual’s sole discretion a non-refundable deposit may be required.

4.4       Payment for the Goods/Equipment will be payable by the Customer on the date/s determined by INOV Audio Visual, which may be:

(a)  on delivery of the Goods/Equipment;

(b)  before delivery of the Goods/Equipment;

(c)  by way of instalments/progress payments in accordance with INOV Audio Visual’s payment schedule;

(d)  the date specified on any invoice or other form as being the date for payment; or

(e)  failing any notice to the contrary, the date which is seven (7) days following the date of any invoice given to the Customer by INOV Audio Visual.

4.5       Payment may be made by cash, cheque, bank cheque, electronic/on-line banking, credit card (plus a surcharge of up to three percent (3%) of the Price for any in-store orders over $5 000 using AMEX), or by any other method as agreed to between the Customer and INOV Audio Visual.

4.6       Unless otherwise stated the Price does not include GST. In addition to the Price the Customer must pay to INOV Audio Visual an amount equal to any GST INOV Audio Visual must pay for any supply by INOV Audio Visual under this or any other agreement for the sale of the Goods/hire of the Equipment. The Customer must pay GST, without deduction or set off of any other amounts, at the same time and on the same basis as the Customer pays the Price. In addition the Customer must pay any other taxes and duties that may be applicable in addition to the Price except where they are expressly included in the Price.

4.7        While we try and ensure that all prices on our website are accurate, errors may occur. If we discover an error in the price of goods you have ordered we will inform you as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund.

Delivery of Goods/Equipment

5.1       Delivery of the Goods/Equipment is taken to occur at the time that:

(a)  the Customer (or the Customer’s nominated carrier) takes possession of the Goods/Equipment at INOV Audio Visual’s address; or

(b)  INOV Audio Visual (or INOV Audio Visual’s nominated carrier) delivers the Goods/Equipment to the Customer’s nominated address even if the Customer is not present at the address.

5.2       At INOV Audio Visual’s sole discretion the cost of delivery is either included in the Price or is in addition to the Price.

5.3       The Customer must take delivery by receipt or collection of the Goods/Equipment whenever either is tendered for delivery. In the event that the Customer is unable to take delivery of the Goods/Equipment as arranged then INOV Audio Visual shall be entitled to charge an additional fee for redelivery of the Goods/Equipment and/or the storage of the Goods.

5.4       INOV Audio Visual may deliver the Goods/Equipment in separate instalments. Each separate instalment shall be invoiced and paid in accordance with the provisions in these terms and conditions.

5.5       Any time or date given by INOV Audio Visual to the Customer is an estimate only. The Customer must still accept delivery of the Goods/Equipment even if late and INOV Audio Visual will not be liable for any loss or damage incurred by the Customer as a result of the delivery being late.

Freight & Handling

6.1       Unless specified by the Customer, deliveries will be made by a trusted and reputable carrier nominated by INOV Audio Visual, provided however that INOV Audio Visual shall not be liable for any delay, negligence or other act or omission of the carrier.

6.2       INOV Audio Visual shall have the right to invoice for any additional freight charges incurred for express freight at the request of the Customer and/or a delivery address change from the one supplied at time of sale in accordance with clause 4.2.

6.3       When INOV Audio Visual receives goods from the Customer for repair/return or any other reason, INOV Audio Visual will return any such equipment using the packaging materials supplied by the customer and accepts no responsibility for the suitability of these materials.  Any additional packaging materials supplied by INOV Audio Visual will be informed and charged to the customer.

Access

7.1       The Customer shall ensure that INOV Audio Visual has clear, safe and free access to the work site at all times to enable them to undertake Services. INOV Audio Visual shall not be liable for any loss or damage to the site (including, without limitation, damage to pathways, driveways and concreted or paved or grassed areas) unless due to the negligence of INOV Audio Visual.

Underground Locations

8.1       Prior to INOV Audio Visual commencing any work the Customer must advise INOV Audio Visual of the precise location of all underground services on the site and clearly indicate their positions. The underground mains & services the Customer must identify include, but are not limited to, electrical services, gas services, sewer services, pumping services, sewer connections, sewer sludge mains, water mains, irrigation pipes, telephone cables, fibre optic cables, oil pumping mains, and any other services that may be on site.

8.2       Whilst INOV Audio Visual will take all necessary precautions to avoid damage to any underground services the Customer agrees to indemnify INOV Audio Visual in respect of all and any liability claims, loss, damage, costs and fines as a result of damage to services not precisely located and notified by the Customer as per clause 8.1.

Risk

9.1       Risk of damage to or loss of the Goods passes to the Customer on Delivery and the Customer must insure the Goods on or before Delivery.

9.2       If any of the Goods are damaged or destroyed following delivery but prior to ownership passing to the Customer, INOV Audio Visual is entitled to receive all insurance proceeds payable for the Goods. The production of these terms and conditions by INOV Audio Visual is sufficient evidence of INOV Audio Visual’s rights to receive the insurance proceeds without the need for any person dealing with INOV Audio Visual to make further enquiries.

9.3       If the Customer requests INOV Audio Visual to leave Goods outside INOV Audio Visual’s premises for collection or to deliver the Goods to an unattended location then such Goods shall be left at the Customer’s sole risk.

9.4       Where INOV Audio Visual is required to install the Goods the Customer warrants that the structure of the premises or equipment in or upon which these Goods are to be installed or erected is sound and will sustain the installation and work incidental thereto and INOV Audio Visual shall not be liable for any claims, demands, losses, damages, costs and expenses howsoever caused or arising should the premises or equipment be unable to accommodate the installation.

9.5       During the process of repairs, installation or maintenance performed by INOV Audio Visual, all or part of the customer’s stored data may be lost.  It is the customer’s responsibility to ensure all data is saved elsewhere prior to works being carried out.

Title To Goods

10.1     INOV Audio Visual and the Customer agree that ownership of the Goods shall not pass until:

(a)  the Customer has paid INOV Audio Visual all amounts owing to INOV Audio Visual; and

(b)  the Customer has met all of its other obligations to INOV Audio Visual.

10.2     Receipt by INOV Audio Visual of any form of payment other than cash shall not be deemed to be payment until that form of payment has been honoured, cleared or recognised.

10.3     It is further agreed that:

(a)  until ownership of the Goods passes to the Customer in accordance with clause 10.1 that the Customer is only a bailee of the Goods and must return the Goods to INOV Audio Visual on request.

(b)  the Customer holds the benefit of the Customer’s insurance of the Goods on trust for INOV Audio Visual and must pay to INOV Audio Visual the proceeds of any insurance in the event of the Goods being lost, damaged or destroyed.

(c)  the Customer must not sell, dispose, or otherwise part with possession of the Goods other than in the ordinary course of business and for market value. If the Customer sells, disposes or parts with possession of the Goods then the Customer must hold the proceeds of any such act on trust for INOV Audio Visual and must pay or deliver the proceeds to INOV Audio Visual on demand.

(d)  the Customer should not convert or process the Goods or intermix them with other goods but if the Customer does so then the Customer holds the resulting product on trust for the benefit of INOV Audio Visual and must sell, dispose of or return the resulting product to INOV Audio Visual as it so directs.

(e)  the Customer irrevocably authorises INOV Audio Visual to enter any premises where INOV Audio Visual believes the Goods are kept and recover possession of the Goods.

(f)   INOV Audio Visual may recover possession of any Goods in transit whether or not delivery has occurred.

(g)  the Customer shall not charge or grant an encumbrance over the Goods nor grant nor otherwise give away any interest in the Goods while they remain the property of INOV Audio Visual.

(h)  INOV Audio Visual may commence proceedings to recover the Price of the Goods sold notwithstanding that ownership of the Goods has not passed to the Customer.

Personal Property Securities Act 2009 (“PPSA”)

11.1     In this clause financing statement, financing change statement, security agreement, and security interest has the meaning given to it by the PPSA.

11.2     Upon assenting to these terms and conditions in writing the Customer acknowledges and agrees that these terms and conditions constitute a security agreement for the purposes of the PPSA and creates a security interest in all Goods/Equipment that has previously been supplied and that will be supplied in the future by INOV Audio Visual to the Customer.

11.3     The Customer undertakes to:

(a)  promptly sign any further documents and/or provide any further information (such information to be complete, accurate and up-to-date in all respects) which INOV Audio Visual may reasonably require to;

(i)   register a financing statement or financing change statement in relation to a security interest on the Personal Property Securities Register;

(ii)  register any other document required to be registered by the PPSA; or

(iii) correct a defect in a statement referred to in clause 11.3(a)(i) or 11.3(a)(ii);

(b)  indemnify, and upon demand reimburse, INOV Audio Visual for all expenses incurred in registering a financing statement or financing change statement on the Personal Property Securities Register established by the PPSA or releasing any Goods/Equipment charged thereby;

(c)  not register a financing change statement in respect of a security interest without the prior written consent of INOV Audio Visual;

(d)  not register, or permit to be registered, a financing statement or a financing change statement in relation to the Goods/Equipment in favour of a third party without the prior written consent of INOV Audio Visual;

(e)  immediately advise INOV Audio Visual of any material change in its business practices of selling Goods which would result in a change in the nature of proceeds derived from such sales.

11.4     INOV Audio Visual and the Customer agree that sections 96, 115 and 125 of the PPSA do not apply to the security agreement created by these terms and conditions.

11.5     The Customer waives their rights to receive notices under sections 95, 118, 121(4), 130, 132(3)(d) and 132(4) of the PPSA.

11.6     The Customer waives their rights as a grantor and/or a debtor under sections 142 and 143 of the PPSA.

11.7     Unless otherwise agreed to in writing by INOV Audio Visual, the Customer waives their right to receive a verification statement in accordance with section 157 of the PPSA.

11.8     The Customer must unconditionally ratify any actions taken by INOV Audio Visual under clauses 11.3 to 11.5.

11.9     Subject to any express provisions to the contrary nothing in these terms and conditions is intended to have the effect of contracting out of any of the provisions of the PPSA.

Security and Charge

12.1     In consideration of INOV Audio Visual agreeing to supply the Goods/Equipment, the Customer charges all of its rights, title and interest (whether joint or several) in any land, realty or other assets capable of being charged, owned by the Customer either now or in the future, to secure the performance by the Customer of its obligations under these terms and conditions (including, but not limited to, the payment of any money).

12.2     The Customer indemnifies INOV Audio Visual from and against all INOV Audio Visual’s costs and disbursements including legal costs on a solicitor and own client basis incurred in exercising INOV Audio Visual’s rights under this clause.

12.3     The Customer irrevocably appoints INOV Audio Visual and each director of INOV Audio Visual as the Customer’s true and lawful attorney/s to perform all necessary acts to give effect to the provisions of this clause 12 including, but not limited to, signing any document on the Customer’s behalf.

Defects, Warranties and Returns, Competition and Consumer Act 2010 (CCA)

13.1     The Customer must inspect the Goods/Equipment on delivery and must within seven (7) days of delivery notify INOV Audio Visual in writing of any evident defect/damage, shortage in quantity, or failure to comply with the description, quote, sample or demonstration model. The Customer must notify any other alleged defect in the Goods/Equipment as soon as reasonably possible after any such defect becomes evident. Upon such notification the Customer must allow INOV Audio Visual to inspect the Goods/Equipment.

13.2     Under applicable State, Territory and Commonwealth Law (including, without limitation the CCA), certain statutory implied guarantees and warranties (including, without limitation the statutory guarantees under the CCA) may be implied into these terms and conditions.

13.3     INOV Audio Visual acknowledges that nothing in these terms and conditions purports to modify or exclude the Non-Excluded Guarantees.

13.4     Except as expressly set out in these terms and conditions or in respect of the Non-Excluded Guarantees, INOV Audio Visual makes no warranties or other representations under these terms and conditions including but not limited to the quality or suitability of the Goods/Equipment. INOV Audio Visual’s liability in respect of these warranties is limited to the fullest extent permitted by law.

13.5     If the Customer is a consumer within the meaning of the CCA, INOV Audio Visual’s liability is limited to the extent permitted by section 64A of Schedule 2.

13.6     If INOV Audio Visual is required to replace the Goods under this clause or the CCA, but is unable to do so, INOV Audio Visual may refund any money the Customer has paid for the Goods.

13.7     If the Customer is not a consumer within the meaning of the CCA, INOV Audio Visual’s liability for any defect or damage in the Goods is:

(a)  limited to the value of any express warranty or warranty card provided to the Customer by INOV Audio Visual at INOV Audio Visual’s sole discretion;

(b)  limited to any warranty to which INOV Audio Visual is entitled, if INOV Audio Visual did not manufacture the Goods;

(c)  otherwise negated absolutely.

13.8     Subject to this clause 13, returns will only be accepted provided that:

(a)  the Customer has complied with the provisions of clause 13.1; and

(b)  INOV Audio Visual has agreed that the Goods are defective; and

(c)  the Goods are returned within a reasonable time at the Customer’s cost (if that cost is not significant); and

(d)  the Goods are returned in as close a condition to that in which they were delivered as is possible.

13.9     Notwithstanding clauses 13.1 to 13.8 but subject to the CCA, INOV Audio Visual shall not be liable for any defect or damage which may be caused or partly caused by or arise as a result of:

(a)  the Customer failing to properly maintain or store any Goods/Equipment;

(b)  the Customer using the Goods/Equipment for any purpose other than that for which they were designed;

(c)  the Customer continuing the use of the Goods/Equipment after any defect became apparent or should have become apparent to a reasonably prudent operator or user;

(d)  the Customer failing to follow any instructions or guidelines provided by INOV Audio Visual;

(e)  fair wear and tear, any accident, or act of God.

13.10  In the case of second hand Goods, unless the Customer is a consumer under the CCA, the Customer acknowledges that it has had full opportunity to inspect the second hand Goods prior to delivery and accepts them with all faults and that to the extent permitted by law no warranty is given by INOV Audio Visual as to the quality or suitability for any purpose and any implied warranty, statutory or otherwise, is expressly excluded. The Customer acknowledges and agrees that INOV Audio Visual has agreed to provide the Customer with the second hand Goods and calculated the Price of the second hand Goods in reliance of this clause 13.10.

13.11  INOV Audio Visual may in its absolute discretion accept non-defective Goods for return in which case INOV Audio Visual may require the Customer to pay handling fees of up to twenty five percent (25%) of the value of the returned Goods plus any freight costs.

13.12  Notwithstanding anything contained in this clause if INOV Audio Visual is required by a law to accept a return then INOV Audio Visual will only accept a return on the conditions imposed by that law.

Default and Consequences of Default

14.1     Interest on overdue invoices shall accrue daily from the date when payment becomes due, until the date of payment, at a rate of two and a half percent (2.5%) per calendar month (and at INOV Audio Visual’s sole discretion such interest shall compound monthly at such a rate) after as well as before any judgment.

14.2     If the Customer owes INOV Audio Visual any money the Customer shall indemnify INOV Audio Visual from and against all costs and disbursements incurred by INOV Audio Visual in recovering the debt (including but not limited to internal administration fees, legal costs on a solicitor and own client basis, INOV Audio Visual’s collection agency costs, and bank dishonour fees).

14.3     Without prejudice to any other remedies INOV Audio Visual may have, if at any time the Customer is in breach of any obligation (including those relating to payment) under these terms and conditions INOV Audio Visual may suspend or terminate the supply of Goods/Equipment to the Customer. INOV Audio Visual will not be liable to the Customer for any loss or damage the Customer suffers because INOV Audio Visual has exercised its rights under this clause.

14.4     Without prejudice to INOV Audio Visual’s other remedies at law INOV Audio Visual shall be entitled to cancel all or any part of any order of the Customer which remains unfulfilled and all amounts owing to INOV Audio Visual shall, whether or not due for payment, become immediately payable if:

(a)  any money payable to INOV Audio Visual becomes overdue, or in INOV Audio Visual’s opinion the Customer will be unable to make a payment when it falls due;

(b)  the Customer becomes insolvent, convenes a meeting with its creditors or proposes or enters into an arrangement with creditors, or makes an assignment for the benefit of its creditors; or

(c)  a receiver, manager, liquidator (provisional or otherwise) or similar person is appointed in respect of the Customer or any asset of the Customer.

Cancellation

15.1     INOV Audio Visual may cancel any contract to which these terms and conditions apply or cancel delivery of Goods/Equipment at any time before the Goods/Equipment are due to be delivered by giving written notice to the Customer. On giving such notice INOV Audio Visual shall repay to the Customer any money paid by the Customer for the Goods/Equipment. INOV Audio Visual shall not be liable for any loss or damage whatsoever arising from such cancellation.

15.2     In the event that the Customer cancels delivery of the Goods/Equipment the Customer shall be liable for any and all loss incurred (whether direct or indirect) by INOV Audio Visual as a direct result of the cancellation (including, but not limited to, any loss of profits).

15.3    INOV Audio Visual retains the right to charge cancellation fees. If the booked equipment and/or labour is cancelled or substantially reduced prior to the delivery date a cancellation fee will be payable as follow: more than 14 days notice – 25%; between 7 and 14 days notice – 50%; less than 7 days notice – 100%.

Privacy Act 1988

16.1     The Customer agrees for INOV Audio Visual to obtain from a credit reporting agency a credit report containing personal credit information about the Customer in relation to credit provided by INOV Audio Visual.

16.2     The Customer agrees that INOV Audio Visual may exchange information about the Customer with those credit providers either named as trade referees by the Customer or named in a consumer credit report issued by a credit reporting agency for the following purposes:

(a)  to assess an application by the Customer; and/or

(b)  to notify other credit providers of a default by the Customer; and/or

(c)  to exchange information with other credit providers as to the status of this credit account, where the Customer is in default with other credit providers; and/or

(d)  to assess the creditworthiness of the Customer.

The Customer understands that the information exchanged can include anything about the Customer’s creditworthiness, credit standing, credit history or credit capacity that credit providers are allowed to exchange under the Privacy Act 1988.

16.3     The Customer consents to INOV Audio Visual being given a consumer credit report to collect overdue payment on commercial credit (Section 18K(1)(h) Privacy Act 1988).

16.4     The Customer agrees that personal credit information provided may be used and retained by INOV Audio Visual for the following purposes (and for other purposes as shall be agreed between the Customer and INOV Audio Visual or required by law from time to time):

(a)  the provision of Goods/Equipment; and/or

(b)  the marketing of Goods/Equipment by INOV Audio Visual, its agents or distributors; and/or

(c)  analysing, verifying and/or checking the Customer’s credit, payment and/or status in relation to the provision of Goods/Equipment; and/or

(d)  processing of any payment instructions, direct debit facilities and/or credit facilities requested by the Customer; and/or

(e)  enabling the daily operation of Customer’s account and/or the collection of amounts outstanding in the Customer’s account in relation to the Goods/Equipment.

16.5     INOV Audio Visual may give information about the Customer to a credit reporting agency for the following purposes:

(a)  to obtain a consumer credit report about the Customer;

(b)  allow the credit reporting agency to create or maintain a credit information file containing information about the Customer.

16.6     The information given to the credit reporting agency may include:

(a)  personal particulars (the Customer’s name, sex, address, previous  addresses, date of birth, name of employer and driver’s licence number);

(b)  details concerning the Customer’s application for credit or commercial credit and the amount requested;

(c)  advice that INOV Audio Visual is a current credit provider to the Customer;

(d)  advice of any overdue accounts, loan repayments, and/or any outstanding monies owing which are overdue by more than sixty (60) days, and for which debt collection action has been started;

(e)  that the Customer’s overdue accounts, loan repayments and/or any outstanding monies are no longer overdue in respect of any default that has been listed;

(f)   information that, in the opinion of INOV Audio Visual, the Customer has committed a serious credit infringement (that is, fraudulently or shown an intention not to comply with the Customer’s credit obligations);

(g)  advice that cheques drawn by the Customer for one hundred dollars ($100) or more, have been dishonoured more than once;

(h)  that credit provided to the Customer by INOV Audio Visual has been paid or otherwise discharged.

Unpaid Seller’s Rights

17.1     Where the Customer has left any item with INOV Audio Visual for repair, modification, exchange or for INOV Audio Visual to perform any other service in relation to the item and INOV Audio Visual has not received or been tendered the whole of any moneys owing to it by the Customer, INOV Audio Visual shall have, until all moneys owing to INOV Audio Visual are paid and/or if not collected within 90 days:

(a)  a lien on the item; and

(b)  the right to retain or sell the item, such sale to be undertaken in accordance with any legislation applicable to the sale or disposal of uncollected goods.

17.2     The lien of INOV Audio Visual shall continue despite the commencement of proceedings, or judgment for any moneys owing to INOV Audio Visual having been obtained against the Customer.  The Customer releases INOV Audio Visual from any liability arising out of or connected with such disposal whether by negligence or otherwise.

Equipment Hire

18.1     Equipment shall at all times remain the property of INOV Audio Visual and is returnable on demand by INOV Audio Visual. In the event that Equipment is not returned to INOV Audio Visual in the condition in which it was delivered INOV Audio Visual retains the right to charge the Customer the full cost of repairing the Equipment. In the event that Equipment is not returned at all INOV Audio Visual shall have right to charge the Customer the full cost of replacing the Equipment.

18.2     The Customer shall;

(a)  keep the Equipment in their own possession and control and shall not assign the benefit of the Equipment nor be entitled to a lien over the Equipment.

(b)  not alter or make any additions to the Equipment including but without limitation altering, make any additions to, defacing or erasing any identifying mark, plate or number on or in the Equipment or in any other manner interfere with the Equipment.

(c)  keep the Equipment, complete with all parts and accessories, clean and in good order as delivered, and shall comply with any maintenance schedule as advised by INOV Audio Visual to the Customer.

18.3     The Customer accepts full responsibility for the safekeeping of the Equipment and the Customer agrees to insure, or self insure, INOV Audio Visual’s interest in the Equipment and agrees to indemnify INOV Audio Visual against physical loss or damage including, but not limited to, the perils of accident, fire, theft and burglary and all other usual risks and will effect adequate Public Liability Insurance covering any loss, damage or injury to property or persons arising out of the use of the Equipment. Further the Customer will not use the Equipment nor permit it to be used in such a manner as would permit an insurer to decline any claim.

18.4     The customer understands and accepts that their initial order is not confirmed and maybe subject to change when reviewed by INOV Audio Visual.

Building and Construction Industry Payments Act 2004

19.1     At INOV Audio Visual’s sole discretion, if there are any disputes or claims for unpaid Goods and/or Services and/or Equipment then the provisions of the Building and Construction Industry Payments Act 2004 may apply.

19.2     Nothing in this agreement is intended to have the affect of contracting out of any applicable provisions of the Building and Construction Industry Payments Act 2004 of Queensland, except to the extent permitted by the Act where applicable.

General

20.1     The failure by INOV Audio Visual to enforce any provision of these terms and conditions shall not be treated as a waiver of that provision, nor shall it affect INOV Audio Visual’s right to subsequently enforce that provision. If any provision of these terms and conditions shall be invalid, void, illegal or unenforceable the validity, existence, legality and enforceability of the remaining provisions shall not be affected, prejudiced or impaired.

20.2     These terms and conditions and any contract to which they apply shall be governed by the laws of the state in which INOV Audio Visual has its principal place of business, and are subject to the jurisdiction of the courts in that state.

20.3     Subject to clause 13 INOV Audio Visual shall be under no liability whatsoever to the Customer for any indirect and/or consequential loss and/or expense (including loss of profit) suffered by the Customer arising out of a breach by INOV Audio Visual of these terms and conditions (alternatively INOV Audio Visual’s liability shall be limited to damages which under no circumstances shall exceed the Price of the Goods/Equipment hire).

20.4     The Customer shall not be entitled to set off against, or deduct from the Price, any sums owed or claimed to be owed to the Customer by INOV Audio Visual nor to withhold payment of any invoice because part of that invoice is in dispute.

20.5     INOV Audio Visual may license or sub-contract all or any part of its rights and obligations without the Customer’s consent.

20.6     The Customer agrees that INOV Audio Visual may amend these terms and conditions at any time. If INOV Audio Visual makes a change to these terms and conditions, then that change will take effect from the date on which INOV Audio Visual notifies the Customer of such change. The Customer will be taken to have accepted such changes if the Customer makes a further request for INOV Audio Visual to provide Goods/Equipment to the Customer.

20.7     Neither party shall be liable for any default due to any act of God, war, terrorism, strike, lock-out, industrial action, fire, flood, storm or other event beyond the reasonable control of either party.

20.8     The Customer warrants that it has the power to enter into this agreement and has obtained all necessary authorisations to allow it to do so, it is not insolvent and that this agreement creates binding and valid legal obligations on it.